Privacy Policy

How we collect, use and protect information when you browse our site or place an order.

This Privacy Policy explains what information we collect, how we use it and the choices you have. By using this website or contacting us to place an order, you agree to this policy.

Information we collect

  • Contact details - name, WhatsApp number and other details you share when you message us or use the contact form.
  • Order details - book name or SKU, quantity, delivery address and any notes needed to fulfil your request.
  • Custom request inputs - syllabus, outline, topics, sample content or other requirements you share for a custom physical book (paperback) or E-book (PDF) edition.
  • Technical information - basic logs such as browser type or device information (used for security and performance).

How we use your information

  • To respond to your queries and provide customer support.
  • To confirm availability, share the final payable amount and confirm delivery details.
  • To process and fulfil your orders, including shipping where applicable.
  • To prepare quotes for custom requests or bulk orders.
  • To improve the website experience and keep the site secure.

Sharing and disclosure

We do not sell your personal information. We share information only when it is necessary to fulfil your request, such as with delivery partners or service providers involved in order fulfilment. We may also disclose information if required by law.

Payments

Payment handling depends on the method you choose. We do not store full card details on this website. Any payment references shared for order confirmation may be retained for accounting and support purposes.

Data retention

We retain order and communication records only as long as needed to support your order, resolve issues and comply with applicable record-keeping requirements. Custom request inputs are retained only to complete your requested work and provide support, unless a longer retention is required for operational reasons.

Security

We take reasonable steps to protect information shared with us. No method of transmission over the internet is completely secure, so we cannot guarantee absolute security.

Your choices

  • You can request access, correction or deletion of your personal information by contacting us.
  • You can opt out of non-essential communications by letting us know.

Changes to this policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page.

Contact

If you have any questions about this policy, please reach us on WhatsApp or use the contact form on the Contact page.